Q: When will the IRS process the backlog in the tax processing center? My return for 2021 was delivered to the IRS in Kanas on February 23. (I paid for the post office tracking mail.) It still hasn’t been connected. I check the website weekly. In addition, it is impossible to have someone on the phone. Can you tell me how to contact them for information?
Answer: The Internal Revenue Service will not discuss a specific taxpayer’s situation. Here is background information from an IRS spokesperson.
The IRS processed all error-free returns received before October 2021.
“We continue to reroute tax returns and taxpayer correspondence from locations that are late to locations where more staff are available, and we are taking other steps to minimize delays. Tax returns are opened and processed in the order received.
“As the return is processed, whether filed electronically or on paper, it may be delayed because it contains an error, including errors regarding the salvage refund credit and the child tax credit, lack of information or in case of identity theft or suspected fraud.
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“The best bet for taxpayers wanting to track their refunds remains our ‘Where’s my refund?’ tool and view their online account. Calling the IRS 800 number would provide no different information; our assistants have the same data as taxpayers when using these tools.
“What you need to do: In most cases, no further action is required, but you can check the ‘Where’s my refund?’ box or you can view your account. If you submitted your claim through email and received an acknowledgment of receipt, you have nothing to do but respond promptly to any inquiries. If you filed on paper, check Where’s my refund? If it tells you that we have received your return or we are processing or reviewing it, we are processing your return, but it may be under review,” the spokesperson said.
You can also go to the local IRS office.
The Winston-Salem office is located at 1677 Westbrook Plaza Drive. The phone number is 336-659-2740. This office also serves Greensboro.
If you would like to make an appointment for an in-person visit, call 844-545-5640. You must present government-issued identification and pass security screening before being admitted to the office.
The secretariat is open from 8.30 a.m. to 12 p.m. and from 1 p.m. to 4.30 p.m. from Monday to Friday. The office is closed on all federal holidays.
Winston-Salem Fairgrounds Hosts Community Contribution Meeting
The Winston-Salem Public Assembly Facilities Committee will hold a community input meeting at 6 p.m. Thursday in the Fairgrounds Home & Garden Building, 421 W. 27th St.
Residents are invited to comment on the types of entertainment and events they think the fairgrounds should have.
City officials want to ensure that the events and entertainment that take place at the fairgrounds reflect the diversity of Winston-Salem’s population. This includes concerts, sporting events, trade shows, festivals and private events. Speakers will each have one minute to share their thoughts.
There is a short survey at WSFairgrounds.com/survey for residents to complete. The survey has seven questions and takes approximately one minute to complete.
Email: [email protected]
Write: Ask SAM, 418 N. Marshall St., Winston-Salem, NC 27101